Transforming Workers' Compensation Through Strategy, Science, and Heart
Workers’ compensation doesn’t have to be purely transactional. I help organizations create human-centered, strategically designed programs that drive better outcomes for injured workers, employers, and the bottom line. With over two decades of expertise blending claims strategy, leadership development, and behavioral science, I partner with companies, captives, and insurance groups ready to elevate their workers’ compensation experience from reactive to resilient.
Areas of Expertise:
- Claims Culture and Leadership Development
- Return-to-Work Program Design (Scalable + Turnover-Proof)
- Lag Time Reduction Strategies (Improving Injury Reporting and Outcomes)
- Full Program Development (Soup-to-Nuts Buildout for Employers without Systems)
- Emotional Intelligence and Communication Training for Claims Teams
- Captive Group Consulting and Employer Education Initiatives
- Behavioral Science Applications in Workers' Comp Communication
Approach:
I work with organizations to design practical, sustainable systems that prioritize speed, empathy, accountability, and clarity across the entire workers’ compensation process.
Call to Action:
Ready to create a smarter, stronger workers’ compensation program?